shipping & refund policies

~ No returns or refunds on clothing, blindfolds, and toys. Refunds will be given on all other items if the item(s) are returned within 7 business days, and only if the item is broken or defective as a result of shipment or normal use. Refunds are also subject to prior authorization by steellace.com. Please email steellace@ymail.com to request a refund.

~ Please allow up to three weeks for order delivery. Please email steellace@ymail.com to request expedited shipping times and rates.

~ Please read the Terms of Sale before making any purchases.